Skytrax recently released its World’s Best Airline Awards of 2025 – also called the “Oscars of the aviation industry” – with Qatar Airways scoring the top spot for the ninth time and no U.S. airlines making the list.
Since 1999, the aviation rankings organization has determined the annual awards based on results from the largest airline passenger satisfaction survey. For this year’s list, the global survey was conducted from September 2024 to May 2025, with the winners announced on June 17.
“We welcomed back a large number of previous winners and were also delighted to see new faces and airlines represented here today,” said Edward Plaisted, CEO of Skytrax, in a statement. “As is indicated by so many former winning airlines being present, quality consistency is clearly well recognised by customers when they vote for these airlines.”
Not only did Qatar Airways win World’s Best Airline, but also Best Airline in the Middle East, World’s Best Business Class and Best Business Class Airline Lounge. “This recognition is far more than an award, it is a celebration of the passion, precision and purpose that defines who we are as an airline,” Qatar Airways Group CEO Badr Mohammed Al-Meer said in the release.
Airlines based in the Middle East and Asia dominated the top 10, with many repeat winners like Singapore Airlines, Cathay Pacific and Emirates, while no U.S. carriers made it into the top 20.
Best airlines of 2025
Here are the top 20 airlines of 2025, according to Skytrax:
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Swiss International Air Lines
US carriers fail to make top 20
U.S. carriers were absent from a majority of the Skytrax awards. However, two made it onto lists: Delta Air Lines scored the Best Airline Staff Service in North America, and JetBlue Airways was the sixth Best Regional Airline for 2025. (Regional airline awards are for those with mostly domestic flights and international ones up to six hours.)
“This isn’t just a ranking problem. It’s a reputation and business problem,” said Anton Radchenko, aviation expert and founder of air passenger rights company AirAdvisor. “The reason U.S. airlines are failing to crack the top 10 isn’t because they’re incapable; it’s because they’re prioritizing margins over meaningful passenger experience.”
A 2024 report by the Senate Permanent Subcommittee on Investigations found major U.S. airlines generating billions in revenue from charging “sky high junk fees,” such as checked bags and seat assignments, to passengers. Between 2018 and 2023, seat reservation fees made a combined $12.4 billion for American, Delta, United, Frontier and Spirit.
“U.S. carriers need to understand that international passengers and, increasingly, Americans too, expect more than just an on-time flight,” said Radchenko, adding that they should invest in improving the traveler experience instead.
“Travelers may not buy tickets based on awards, but they feel the difference, and they vote every day with their wallets and loyalty, he continued. “Until U.S. airlines close the gap on these fundamentals, we’ll continue to see them locked out of the global top tier.”
This article originally appeared on USA TODAY: These are 2025’s best airlines – and none are in the US
The post These are the best airlines of 2025 – and no US carrier made the list. Here’s why. appeared first on USA TODAY.
